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An Interview with Jim Salters, CEO of The Business Backer

The Business Backer is a provider of financing for business owners that also offers advisement for up-and-coming companies. We sat down with the company’s CEO, Jim Salters, to discuss the finer points of his industry. Mr. Salters, starting a business of this magnitude seems very time- and labor-intensive. What made you decide to take on […]

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Three Steps to Help Your Business Provide Better Customer Service

Does your organization have a customer care policy? If you asked your employees “What is customer care,” would they give you a satisfactory answer? It is a harsh truth that about 89% of customers report that if they experience bad customer service, they will stop doing business with a company. Whether your business has simply […]